Here is the claim form that you need to fill out for your Surgery or Hospital stay of 24 hours or longer: https://api.aflac.com/docs/claimforms/S2029.pdf Hospital Claim
You will need your Policy # ___________________________
Please follow these steps:
- Fill out Page 1 and 2 with information about yourself, the patient, and the injury or illness
- Attach any applicable documents from the lists below
- Fill out this form to authorize Aflac to have access to your medical records: https://api.aflac.com/docs/claimforms/S-00216.pdf
- Send the above documents completed to Omnia Benefits if you would like our assistance -or- you may upload the documents yourself online via your SmartClaim account
Fax: 443-740-9214
Email: claims@OmniaBenefits.com
SmartClaim: https://phs.aflac.com/aflac.phs.app/account/login
If you were admitted to the Hospital for longer than 24 hours:
- Itemized Bill from the Hospital
- Discharge Summary (not discharge instructions)
If you underwent surgery please obtain the following from your medical record:
- Anesthesia Report
- Operative Report/Surgical Report
- Itemized Bill from the Hospital
- Discharge Summary