Here is the claim form that you need to fill out for your accident: https://api.aflac.com/docs/claimforms/S_00198.pdf Accident Claim
You will need your Policy # ___________________________
Please follow these steps:
- Fill out Page 1 of 2 with your information and a description of the accident
- Complete the questions on Page 2 of 2
- Attach any applicable documents from the lists below
- Fill out this form to authorize Aflac to have access to your medical records: https://api.aflac.com/docs/claimforms/S-00216.pdf
- Send the above documents completed to Omnia Benefits if you would like our assistance -or- you may upload the documents yourself online via your SmartClaim account
Fax: 443-740-9214
Email: claims@OmniaBenefits.com
SmartClaim: https://phs.aflac.com/aflac.phs.app/account/login
If any of the following apply to your accident, please submit the corresponding document:
- MRI or CT Scan bill
- Ambulance bill
- Police Report for auto accident stating details of the accident in their entirety
If you went to the emergency room, please submit:
- ER Report (may be obtained from the medical records)
- Itemized Bill from the Hospital
- Discharge Summary
For any follow-up visits, please submit:
- Summary of Service for your visit
- Physical Therapy (PT) itemized bill for up to 10 visits